Shipping Policy 

Processing Time

Orders are processed within 1–3 business days. Once your order ships, you will receive a tracking number to follow your delivery.

Shipping Time

Delivery typically takes 5–10 business days, depending on your location and carrier scheduling.

Freight Carrier Scheduling

Large furniture ships via freight carriers. While most deliveries arrive within the estimated window, occasional delays may occur due to carrier routing, weather, or scheduling availability. If a delay occurs, your order is still on the way — and we’re here to help you track it.

 

Delivery, Inspection & Damage Solutions

Delivery & Inspection

Please inspect your item at delivery. If you notice any damage, send us photos within 24 hours so we can assist you quickly.

Repair Option for Minor Damage

If your item arrives with minor cosmetic damage (such as scratches, dents, or hardware issues), we may offer a professional repair or replacement part at no cost. This option is often faster than replacing the entire item and ensures your furniture arrives in perfect condition.

Replacement for Major Damage

If your item arrives with major structural damage, we will provide a full replacement at no cost. Please send photos within 24 hours of delivery so we can assist you quickly.

Optional Paid Repair (Customer Damage)

If damage occurs after delivery or assembly, we can help coordinate a repair with a certified furniture technician. Repair costs are paid directly to the technician.